Covid test. File photo by Mufid Majnun/UnSplash

DARBOY — Illinois-based Center for COVID Control announced it is pausing operations at its COVID-19 testing centers across the country after coming under fire from local health officials.

The company, with a location in Darboy, has come under scrutiny for complaints of long lines and no social distancing.

Earlier this week, the City of Appleton put out an alert on social media telling people to “beware” of The Center for COVID Control facility.

Some reports have accused the company of not providing users with their test results or not reporting those results to state health officials, according to WBAY-TV.

In a statement on its website, the Center for Covid Control acknowledged the operational strain on customer access and delivery of results/status in some locations and says it remains determined to provide accurate, trusted testing for our thousands of customers.

The company said it would further collection of patient specimens effective Friday, January 14, 2022, with plans to
reopen Saturday, January 22, 2022.

A key contributing factor to CCC’s present customer service challenges is the rapid spread of the Omicron
variant, according to the company.

That resulted in staffing shortages that have affected patient wait times, consistent opening hours and delays on reporting test results.

.

.

By Dan Plutchak

Dan Plutchak, born and raised in Kaukauna, is cofounder of Kaukauna Community News.